Shipping Policy
Shipping Policy for The Honest Herbalist
Welcome to The Honest Herbalist's Shipping Policy. This page outlines terms that apply to shipment and delivery for orders placed through https://thehonestherbalist.com.
By placing an order, you agree to these shipping terms.
1. Order Processing
Orders are typically processed on business days after purchase.
Typical delivery windows are: USA 1-3 business days, Australia 1-4 business days, Worldwide tracked 4-13 business days, and PO Box or military addresses 4-30 business days.
2. Shipping Methods
Available shipping methods are shown at checkout, along with estimated delivery windows.
Estimated delivery windows vary by destination, including domestic and international ranges shown at checkout.
3. Shipping Locations
We ship to approved destinations based on carrier availability and legal constraints.
We ship to the United States and Australia, with worldwide tracked shipping available for many regions.
4. Shipping Costs
Shipping charges are calculated at checkout based on selected method and destination.
Shipping options and costs are shown at checkout, including free shipping routes where available.
5. Customs and Duties
For international shipments, customs fees, duties, or import taxes may apply and are generally the recipient's responsibility unless stated otherwise.
International customs duties, import taxes, and related fees are the customer's responsibility unless explicitly stated otherwise.
6. Order Tracking
Tracking details are provided after dispatch when available.
Tracked shipping updates are provided once an order has been dispatched.
7. Shipping Delays
Estimated delivery windows are not guaranteed. Delays can occur due to weather, customs, carrier constraints, or other factors outside our control.
8. Lost or Stolen Packages
If a shipment is lost, delayed, damaged, or marked delivered but not received, contact support promptly so we can assist with investigation and next steps.
Lost, delayed, or damaged delivery issues should be reported to support promptly for claim review and next steps.
9. Returns Due to Shipping Issues
If an order is returned due to address or delivery issues, we will contact you to arrange reshipment where possible.
Address changes and cancellation requests must be submitted promptly and cannot be guaranteed after fulfillment begins.
Return shipments must be sent only to the authorized return address provided by support.
Return shipments must be sent to the return address provided by support after return authorization.
Contact Us
If you have questions about shipping, contact support@thehonestherbalist.com.
Effective date: 2026-02-27